Terms and Conditions | Aussie Playtime Pty Ltd

Welcome to Aussie Playtime Pty Ltd. These Terms and Conditions govern your use of our online platform and the purchase of products and services from us. By accessing or using our service, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our service.

1. Definitions

2. Use of Our Service

Our Service is intended for users who are at least 18 years old. By using our Service, you represent and warrant that you are of legal age to form a binding contract with Aussie Playtime Pty Ltd.

You agree to use our Service only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Service. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Service.

3. Product Information and Availability

We strive to ensure that all information on our online platform, including product descriptions, pricing, and availability, is accurate and up-to-date. However, errors may occur, and we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

All products are subject to availability. If a product you ordered is not available, we will notify you and offer an alternative or a full refund.

4. Orders and Payment

When you place an order through our online platform, you are making an offer to purchase the products in your order. All orders are subject to acceptance by us. We will confirm our acceptance by sending you an email confirming the shipment of your order.

Prices for our products are subject to change without notice. We accept various payment methods as indicated on our online platform. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our Service.

5. Shipping and Delivery

Shipping costs and estimated delivery times will be provided at the time of purchase. We use reputable shipping carriers, but we are not responsible for delays caused by the carrier, customs, or other factors beyond our reasonable control.

Risk of loss and title for products purchased from us pass to you upon our delivery to the carrier.

6. Returns and Refunds

Our return and refund policy is detailed separately on our online platform. Please review this policy before making a purchase. Generally, returns must be initiated within a specified period from the date of receipt, and products must be in their original condition and packaging.

7. Intellectual Property

All content on our Service, including text, graphics, logos, images, product designs, and software, is the property of Aussie Playtime Pty Ltd or its content suppliers and protected by Australian and international copyright and intellectual property laws. The design and manufacturing of educational toys and outdoor play equipment, as well as custom toy development for brands, involve proprietary intellectual property.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service or any content on the Service without express written permission from us.

8. Custom Toy Development and Wholesale

For custom toy development for brands and wholesale supply to retail chains, specific contractual agreements will be entered into. These agreements will supersede these general Terms and Conditions where there is a conflict. Please contact us directly for inquiries regarding these services.

9. Toy Repairs and Spare Parts

Details regarding our toy repair services and the availability of spare parts are provided on our online platform or upon direct inquiry. Terms for these services, including pricing and warranty, will be communicated at the time of service agreement.

10. Limitation of Liability

To the fullest extent permitted by law, Aussie Playtime Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; and (d) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

11. Indemnification

You agree to defend, indemnify, and hold harmless Aussie Playtime Pty Ltd and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use of and access to the Service, or a breach of these Terms.

12. Governing Law

These Terms and Conditions shall be governed and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

13. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms and Conditions.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us: